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Quiz CIPS - Perfect L6M9 PDF

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Free PDF 2025 Accurate CIPS L6M9: Supply Network Design PDF

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CIPS L6M9 Exam Syllabus Topics:

Topic
Details

Topic 1

Understand operations strategy and its contribution to overall business success: Targeting Operations Directors, this section evaluates understanding of operations strategy's impact on organizations, including aligning with business goals, market requirements, and resource management.

Topic 2

Understand and apply leadership skills and behaviors appropriate for strategically improving the procurement and supply chain function: This section of the exam measures the skills of Supply Chain Managers and covers understanding leadership behaviors that enhance procurement processes. It assesses how to strategically improve supply chain functions, focusing on a key skill like "Strategic Decision Making".

Topic 3

Assess the strategic value of resource planning and control: This part targets Resource Planners, focusing on evaluating strategic resource planning concepts such as forecasting, scheduling, monitoring, and controlling resources effectively within the operational framework.

CIPS Supply Network Design Sample Questions (Q13-Q18):

NEW QUESTION # 13
Dan is an Operations Manager at a retail organisation. He is keen to understand more about the types of customers his organisation serves and has therefore devised new KPIs (key performance Indicators) with a customer-centric focus. He is particularly keen to understand which customersegments are providing the organisation with the highest ROI (return on investment). Which customer-centric performance measure should Dan look to introduce?

A. Net Promoter Score
B. Customer Lifetime Value
C. Customer Retention Rate
D. Churn Rate

Answer: B

Explanation:
#Customer Lifetime Value (CLV)measures the total amount a customer is expected to spend over their lifetime with a company, helping identify themost profitable customer segments.
#Other KPIs are not suitable for Dan's needs:
* Churn Rate: Measurescustomer lossover time.
* Net Promoter Score: Measurescustomer satisfaction and loyalty.
* Customer Retention Rate: Focuses onhow many customers stay with the companybut does not indicate ROI.
For more insights onCLV, visit:#Customer Lifetime Value - WallStreetMojo (See LO 2.2, p.97)

NEW QUESTION # 14
White Moon Ltd, amanufacturing organisation, is consideringoutsourcing transportation. What would be areason for doing this?

A. To please shareholders
B. To decrease fixed costs
C. To avoid the inefficiency trap
D. To gain better access to emerging markets

Answer: B

Explanation:
* Outsourcing replaces fixed costs with variable costs-companies onlypay for what they use, rather than maintaining their own fleet.
* Option A is incorrectbecause gaining market access is abenefit of offshoring, not outsourcing.
* Option C is incorrectas there is no mention of shareholders in the scenario.
* Option D is incorrectsince the inefficiency trap relates tooffshoring.
(LO 1.2, See p.44)

NEW QUESTION # 15
Which of the following appear in the concept ofTheory of Constraints? Select ALL that apply.

A. Drum
B. Buffer
C. Safe harbour
D. Rope
E. Boat

Answer: A,B,D

Explanation:
TheTheory of Constraints (TOC)includes theDrum, Buffer, and Ropeapproach. This method helps manage constraints in production by synchronising workflow. TheDrumsets the pace, theBufferprotects against variability, and theRopeensures efficient scheduling.Boat and safe harbourare not part of TOC. (See p.204) For further reading onDrum-Buffer-Rope, refer to this resource:#Theory of Constraints - Fortelabs

NEW QUESTION # 16
According toHays and Wheelwright, there arefour stages of operations functions, reflecting how an organisationapproaches its operational system.
Which of the following isStage 4, the stage that organisations should aspire to achieve?

A. Internally Neutral
B. Externally Supportive
C. Externally Neutral
D. Internally Supportive

Answer: B

Explanation:
#Externally SupportiveisStage 4, where an organisation's operations function is astrategic asset, driving competitive advantage.
#The four stages in order:1##Internally Neutral- Focus on avoiding mistakes2##Externally Neutral- Keeping up with industry standards3##Internally Supportive- Aligning operations with business strategy4## Externally Supportive- Operations function is acompetitive differentiator This model isimportant for the exam, somemorise the stages!(See LO 2.2, p.99)

NEW QUESTION # 17
Which of the following arenotcharacteristics of good information?

A. Accurate
B. Interpreted
C. Analysed
D. Timely
E. Relevant

Answer: B,C

Explanation:
Analysed and interpreted arenotcharacteristics of good information. The key characteristics of good information are accuracy, reliability, timeliness, relevance, and completeness. (See p.178)

NEW QUESTION # 18
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