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Apple Apple-Device-Support Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.

Topic 2

Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.

Topic 3

Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

Topic 4

Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.

Topic 5

Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.

Topic 6

Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

Topic 7

Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.

Topic 8

Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

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Apple Device Support Exam Sample Questions (Q22-Q27):

NEW QUESTION # 22
Which Wi-Fi authentication settings does Apple recommend for better security for Wi-Fi routers and access points?

A. WPA2/WPA3 Transitional or WEP Transitional Security Network
B. WPA3 Personal or WPA2/WPA3 Transitional
C. WPA3 Personal or WPA/WPA2
D. WPA3 Personal or WPA Personal

Answer: B

Explanation:
According to Apple, the security setting defines the type of authentication and encryption used by your router, and the level of privacy protection for data transmitted over its network. WPA3 Personal is the newest, most secure protocol currently available for Wi-Fi devices. It works with all devices that support Wi-Fi 6 (802.11 ax), and some older devices. WPA2/WPA3 Transitional is a mixed mode that uses WPA3 Personal with devices that support that protocol, while allowing older devices to use WPA2 Personal (AES) instead. This mode offers better security and compatibility than WPA2 Personal (AES) alone, and avoids the weak security and performance of WEP and WPA/WPA2 modes. References: Recommended settings for Wi-Fi routers and access points - Apple Support

NEW QUESTION # 23
Scenario
Guillermo wants to annotate the Keynote presentation he created on his Mac on iPad.
Select three responses.
What does he need to do for Handoff to work on both devices?

A. Turn on Wr-Fi.
B. Turn on Bluetooth.
C. Turn on iCIoud Drive.
D. Turn on AirPlay.
E. Sign in with the same Apple ID.

Answer: A,B,E

Explanation:
For Handoff to work on both devices, Guillermo needs to turn on Wi-Fi, Bluetooth, and sign in with the same Apple ID on his Mac and iPad. Handoff is a feature that allows users to start something on one device and then complete it on another. For example, Guillermo can start working on a Keynote presentation on his Mac and then continue annotating it on his iPad. To use Handoff, both devices must be on the same Wi-Fi network, have Bluetooth turned on, and be signed in with the same iCloud account. These are the prerequisites for Handoff to work. Turning on iCloud Drive or AirPlay is not necessary for Handoff. iCloud Drive is a cloud storage service that syncs files across devices, but it is not required for Handoff. AirPlay is a feature that streams audio and video from one device to another, but it is not related to Handoff. References: Use Handoff to transfer Keynote presentations - Apple Support, How to Set Up and Use Handoff on Your iPhone and iPad - How-To Geek

NEW QUESTION # 24
How can you control who can discover your iPhone or iPad when it's within AirDrop range?

A. Set AirDrop to Contacts Only.
B. Require a verification code from the other device in Password & Security settings.
C. Turn off AirDrop in Privacy settings.

Answer: A

Explanation:
According to the Apple Device Support Reference Materials, you can control who can discover your iPhone or iPad when it's within AirDrop range by setting AirDrop to Contacts Only1. This means that only people in your Contacts app can see your device and send you content via AirDrop. You can also set AirDrop to Receiving Off, which means that no one can see your device or send you content via AirDrop1. The other two options, B and C, are not correct because they are not related to AirDrop settings. Requiring a verification code from the other device in Password & Security settings is a feature that helps you sign in to your Apple ID account on a new device2. Turning off AirDrop in Privacy settings is not possible, as AirDrop is not listed under Privacy settings3. References: 1: How to use AirDrop on your iPhone or iPad - Apple Support, Section
"How to adjust AirDrop settings". 2: Sign in with your Apple ID - Apple Support, Section "Use a verification code with two-factor authentication". 3: Privacy settings on iPhone - Apple Support

NEW QUESTION # 25
Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?

A. Universal Control
B. Sidecar
C. Screen Sharing
D. Stage Manager

Answer: B

Explanation:
Sidecar is a feature that lets you use your iPad as a display that extends or mirrors your Mac desktop. You can use Sidecar to work with different apps on the different screens, use the same app on both screens, or mirror the screens so that they show the same content. You can also use your Apple Pencil to draw, edit, or mark up documents on your iPad while seeing the updates live on your Mac. Sidecar requires macOS 10.15 or later and iPadOS 13 or later on supported models. You can use Sidecar wirelessly or with a USB cable. To use Sidecar, you need to select your iPad from the Display menu in Control Center or the menu bar on your Mac, or from the AirPlay menu on macOS Catalina. You can also use the sidebar and the Touch Bar on your iPad to access common Mac controls and app-specific commands. The other options are not the correct answer, as they have different functions or are not available on macOS and iPadOS.
* Universal Control is a feature that lets you use a single keyboard, mouse, or trackpad to control your Mac and iPad, with the iPad showing its own Home Screen and apps rather than the desktop and apps of your Mac. You can also drag and drop content between your devices. Universal Control requires macOS Monterey or later and iPadOS 15 or later on supported models.
* Screen Sharing is a feature that lets you remotely view or control another Mac or share your Mac screen with others over the internet. You can use Screen Sharing to help someone with a problem, collaborate on a project, or access your files and apps. Screen Sharing requires macOS 10.14 or later on both Macs, and an Apple ID or a local network connection.
* Stage Manager is not a feature on macOS or iPadOS. It is a feature on watchOS 8 or later that lets you control the camera and microphone on your iPhone from your Apple Watch. You can use Stage Manager to take photos, record videos, zoom in and out, adjust the exposure, mute the sound, and switch between the front and back cameras on your iPhone. References:
* Apple Device Support Exam Prep Guide, page 6
* Use an iPad as a second display for a Mac
* Use iPad as a second display for your Mac
* Sidecar: Turn an iPad Into a Secondary Mac Display
* Use Universal Control on your Mac and iPad
* Share the screen of another Mac
* [Use Stage Manager on your Apple Watch]

NEW QUESTION # 26
Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

A. Go to System Settings > Privacy & Security, then select Apple ID for the "Allow AirPlay for" option.
B. Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.
C. Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.
D. Go to System Settings > General > AirDrop & Handoff, then select Current User for the "Allow AirPlay for" option.

Answer: B

Explanation:
To limit AirPlay Receiver to devices signed in to your Apple ID, you need to go to System Settings, then select Apple ID. In the Apple ID settings, you will see a section called Sharing. There, you can enable or disable AirPlay Receiver, and choose who can use it. You can select Current User, Everyone, or Specific Users. If you select Current User, only devices signed in to your Apple ID can use AirPlay Receiver. This option helps you prevent unauthorized access to your Mac from other devices on the same network1. References: Apple Device Support Exam Prep Guide, page 11.

NEW QUESTION # 27
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