Course Content
Fundamentals of Problem Solving without AI in 2024

The 5 Whys Technique.

 

This is another  technique to add to problem analysis. This technique involves asking “why” repeatedly to uncover the root cause of a problem. 

 

Let’s apply this technique to the scenario of “High Employee Turnover” (please read the Blog on “High Employee Turnover”) to see how it works:

The root cause identified through the 5 Whys is a lack of focus on employee development and insufficient investment in training and career advancement programs as shown in the case study.